Full-Time Assistant, AP Service Delivery (indirect)
Job Description
At Delivery Hero, we are dedicated to driving excellence in everything we do—from product innovation to global operations. As part of our commitment to building a world-class finance function, we are expanding our Accounts Payable team to improve service delivery and automation. We believe in empowering talent, streamlining financial processes, and building a transparent, efficient, and compliant payment environment.
Overview:
The Assistant, AP Service Delivery (Indirect) plays a crucial role in the Procure-to-Pay (P2P) lifecycle by managing invoice processing, exception handling, and vendor communication for indirect purchases (i.e., non-inventory goods and services such as IT, marketing, professional services, etc.). This role ensures timely and accurate payments while upholding compliance with corporate policies, SOX controls, and service level agreements (SLAs).
Responsibilities:
Invoice & Payment Processing:
- Accurately process indirect invoices and credit memos in SAP/ERP within agreed SLAs.
- Perform 2-way or 3-way matching with purchase orders and goods receipts.
- Monitor invoice holds and proactively resolve discrepancies.
Vendor Management:
- Serve as the first point of contact for vendor inquiries related to payment status and invoice issues.
- Coordinate with Procurement, Treasury, and internal business units to resolve vendor disputes.
- Maintain and update vendor master data as required.
Reconciliations & Compliance:
- Support monthly AP reconciliations, aging reports, and accruals for indirect expenses.
- Ensure compliance with internal controls, audit requirements, and company payment policies.
- Assist in documentation required for internal and external audits.
Process Improvement:
- Support continuous improvement initiatives in the P2P process including automation, RPA, or SAP enhancements.
- Participate in UAT and implementation of new AP tools or system upgrades.
Reporting & Analytics:
- Generate periodic reports on invoice cycle time, payment delays, and vendor performance.
- Maintain accurate records of processed transactions for reporting and analysis.
Requirements:
Education & Experience:
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- 1–3 years of experience in Accounts Payable, preferably in a shared services or multinational environment.
- Experience handling indirect procurement invoices (IT, consulting, facilities, marketing, etc.).
Technical Skills:
- Hands-on experience with ERP systems such as SAP, Oracle, or Coupa.
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP, basic formulas).
- Knowledge of tax, withholding, and local regulatory requirements is a plus.
Soft Skills:
- Strong attention to detail and organizational skills.
- Excellent communication skills (written and verbal).
- Ability to multitask and prioritize in a fast-paced environment.
- Team player with a service-oriented mindset.
Why Join Us?
- Market-competitive salary and performance bonuses
- Comprehensive health and wellness plans
- Opportunities for internal mobility and career growth
- Exposure to global finance operations
- Learning and development programs
- A collaborative and inclusive work environment
How to Apply
Ready to take the next step in your career?Apply now with your updated CV and cover letter at: Apply Now
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